Corporate and Sustainability Policy

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Commitment to environmental protection, cultural heritage & social development

Kiubo Colombia Travel follows the principle that without an intact ecosystem, there can be no social development, and without stable social relations, there can be no economic prosperity!

For this reason, we strive to minimize the negative impacts of our activities in the travel industry. The long-term preservation of natural resources and biodiversity is our top priority. We aim to protect Colombia's cultural heritage in the long term and respect the individual ways of life of all Colombians. In all our activities, we advocate for universal human rights and fair working conditions.

Commitment to the United Nations Sustainable Development Goals

The following Sustainable Development Goals (SDGs) of the United Nations are of particular importance to our business activity:

Commitment against sexual and commercial exploitation of children and adolescents (ESCNNA)

Kiubo Colombia Travel explicitly rejects the exploitation, sexual abuse, and any other form of abuse of children in accordance with Colombian Law 678 of 2001.

Our Mission

We aim to offer our customers a unique and inspiring experience in Colombia that ideally can change lives. The execution of the journey should provide our customers with an excellent cost-benefit ratio, as well as a service focused on meeting and exceeding their expectations. The journey should be organized in the most sustainable way possible and have the least negative impact on the environment and Colombian culture.

Our Vision

By the year 2027, we want Kiubo Colombia Travel to be a travel agency that serves as a benchmark for sustainable growth and customer and employee satisfaction. Our goal is to promote the sustainable growth of the travel agency based on constant innovation in service delivery, customer engagement, quality of provided information, and appropriate guidance for every need. We want to generate actions that stimulate partnerships with organizations that collaborate socially in various areas throughout Colombia, in favor of social equity and economic development.

Our Values and Corporate Principles of Kiubo Colombia Travel

Our principles as a group and team of collaborators aim to create an environment of trust, friendship, and cooperation among ourselves, our suppliers, and our customers to provide the best possible service. We always take into account the following points:

❖ Our customer service sets us apart from other travel agencies. We stand out for the kindness with which we treat customers, both over the phone and in person, the promptness with which we respond to their requests, concerns, and needs, and the quality of all the services we offer them.

❖ In case of difficulties, we use our common sense and always rely on the support of the group to find solutions.

❖ Our core value is honesty, both in our internal relationships and in our external relationships with our customers. We recognize that as human beings, we can make mistakes. On the contrary, we take responsibility for our mistakes and make every effort to solve the problems caused.

❖ We believe that honesty is fundamental to achieving what is most important to us: trust and transparency.

Sustainability Manager - Kiubo Colombia Travel, 

Christopher Romahn

General Manager - Kiubo Colombia Travel, 

Torsten Krempin

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